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1. What is DBP PAYTAX ONLINE?
   • A payment gateway facility provided by the Development Bank of the Philippines (DBP) to the BIR which enables taxpayers to process their tax payment online using Philippine-issued credit/debit/prepaid cards.
2. How can I access DBP PAYTAX ONLINE?
   • The DBP PAYTAX ONLINE can be accessed through www.dbppaytax.com
3. Do I need to enroll/register to DBP PAYTAX ONLINE?
   • There is no need to enroll in the DBP PAYTAX ONLINE.
4. What online payment modes can I choose for the DBP PAYTAX ONLINE?
   • Currently, you can use ATM or Debit card enrolled in BancNet Online Facility. For credit card users, you can use VISA and MasterCard.
5. What Banks are currently defined under the BANCNET online?
   • List of banks under BANCNET online:
     • Allied Bank
     • Asia United Bank
     • BPI Globe Banko
     • Banco Dipolog
     • Bangko Mabuhay
     • Bank of Commerce
     • CTBC Bank
     • Citystate Savings Bank
     • DBP
     • Dumaguete Bank
     • Enterprise Bank
     • Entrepreneur Bank
     • Isla Bank
     • Korea Exchange Bank
     • Luzon Development Bank
     • MASS SPECC
     • Malayan Bank
     • MayBank Philippines
     • Metrobank
     • PBCom
     • PSBank
     • Phil Postal Savings Bank
     • Philippine Business Bank
     • Philippine Veterans Bank
     • Philtrust Bank
     • Planbank
     • RCBC Savings Bank
     • Security Bank
     • Standard Chartered Bank
     • Sterling Bank of Asia
     • Sun Savings Bank
     • Tiong Rural Bank
6. How much is the Convenience Fee per transaction?
   • Credit Card - 2% of Tax Amount plus Php 35.00
   • ATM/Debit Card - Php 35.00
7. How do I know if the transaction I made through DBP PAYTAX ONLINE is successful?
   • The system will automatically display a prompt that the payment transaction is successful. The user will also receive an email notification that the transaction has been processed successfully.
8. What is the cut-off time for payments?
   • The cut-off time for tax payments using Mastercard/Visa cards is 10:00 PM
   • For ATM/debit card payments, BancNet accepts 24/7 transactions.
9. Who can pay using the DBP PAYTAX ONLINE?
   • All taxpayers with Philippine-issued credit/debit/prepaid cards can pay using DBP PAYTAX ONLINE.
10. Is there a tax amount limit per transaction?
    • The tax amount limit per transaction depends on the transaction limit of the credit/debit/prepaid card issuer.
11. Why do I need to provide my email address?
    • It is necessary to provide your email address for you to be notified if your payment transaction is successful or unsuccessful.
12. Do you have technical support and how can I reach them?
    • Yes, we have technical support that can assist you. Just contact 09219714744 / (0632) 814-0217 / (0632) 818-9511 local 2517, 2567, 2516, & 2559 or email us at payments@dbp.ph, Mondays to Fridays, 8:00am to 5:00pm.
13. Can I cancel transaction anytime should I decide not to continue paying my tax online?
    • Cancelling your transaction is possible as long as you have not received the email confirmation yet. Once you already received the notification, the transaction is deemed complete.
14. Glossary of Terms
    • ATM - Automated Teller Machine
    • DBP - Development Bank of the Philippines
    • TIN - Taxpayer Identification Number
15. To provide a more secure online banking platform, BancNet Online now requires user registration:
    • NEW BANCNET ONLINE PORTAL
      https://www.bancnetonline.com/BancnetWeb/login.do
    • ACCOUNT REGISTRATION
      Read the guide to the process of registering for a BancNet Online user account.
      https://www.bancnetonline.com/BancnetWeb/view/goToProcessPage.do
    • ENROLMENT OF ATM CARDS
      Read our guide to the process of enrolling ATM cards to a BancNet Online user account.
      https://www.bancnetonline.com/BancnetWeb/view/goToProcessPage.do
    • BANCNET ONLINE'S SECURITY FEATURES
      https://www.bancnetonline.com/BancnetWeb/view/goToLearnAboutSecurityPage.do
    • FREQUENTLY ASKED QUESTIONS (FAQS)
      Get answers to common questions on how to use BancNet Online.
      https://www.bancnetonline.com/BancnetWeb/view/goToFAQsPage.do